British Airways customer data stolen

British Airways

British Airways

Around 380,000 card payments were compromised, the airline said, with hackers obtaining names, street and email addresses, credit card numbers, expiry dates and security codes - sufficient information to steal from accounts.

BA says it is contacting affected customers, and has taken out full page ads in several newspapers to apologise for the breach.

"Please accept our deepest apologies for the worry and inconvenience that this criminal activity has caused".

Some angry travellers complained to Britain's Press Association that they had already noted bogus activity on credit cards that had been used to make British Airways bookings during the time when the breach was undetected. No passport or travel details were taken. Both the British Airways app and website were hit by the breach.

The airline had launched an investigation and was communicating with affected customers.

He said enough information was stolen to allow criminals to use credit card information for illicit purposes, and that police are investigating.

It said customers due to travel could check in online as normal, as the incident had been resolved.

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Well, that's not for BA to say, of course. If the organization can not identify the persons affected by the breach, it would make sense that a public announcement of this magnitude to count as notification.

The airline said affected customers should follow their bank or provider's recommended advice.

British Airways revealed the new hack Thursday evening and began notifying customers.

According to Reuters, the customer data, including personal and financial information involving 3,80,000 transactions, was stolen between August 21 and September 5.

BA apologized in July after technology issues caused dozens of its flights to and from London Heathrow Airport to be canceled.

It was not immediately clear how many people were affected by the data breach.

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